Industrial Readers Industrial Readers

NX-R & NX-M reader

Troubleshooting guide

NX-R operation

Power LED – Illuminates green when power is supplied. It also is used as an antenna fault condition LED. See table below.

Power LEDPower Led time duty cycleFaultNotes
Continuous fast flash100m/s on off cycleFind reader identificationInitiated from Master to find a RM4 in the system
1 flash100m/s on pause for 1 second, then repeat.No antenna connected< 10 volts detected on antenna
2 flashes100m/s on 250m/s off x 2 pause for 1 second, then repeat.Auto tune errorCould not tune, checked all 256 steps
3 flashes100m/s on 250m/s off x 3 pause for 1 second, then repeat.Low antenna voltage10- 50 volts –
4 flashes100m/s on 250m/s off x 4 pause for 1 second, then repeat.High antenna voltage> 700 volts – transmitter shut down
5 flashes100m/s on 250m/s off x 5 pause for 1 second, then repeat.Sync tune errorUnable to sync; tune with other readers
6 flashes100m/s on 250m/s off x 6 pause for 1 second, then repeat.Tune over voltageOver-voltage condition during auto-tuning
1 single flash1 single 100ms flash Input pin state change

Read LED – Flashes green when an RFID transponder is in range of the antenna. See the table below.

Read LED Read LED time duty cycleNotes
OffNone Not reading
OnFlashes every cycle when a tag is in range Cycle time is depending on duty cycle is set to. For eg. 80:20   40:20   50:50

Exciter LED – Flashes red to let you know the transmitter is on. See the table below.

Exciter LEDExciter Led time duty cycleFaultNotes
Constant flashingConstant 80/20, 40/20 or 50/50 flashes Transmitting in Slave Mode
Constant with 1 long flashConstant cadence pulse + long flash every 20 cycles for 10 cycles Transmitting in Master Mode
Constant with off periodsConstant flash with 200ms off every 2 seconds Transmitting in wireless sync mode
1 flash per second1 Short flash every 10 cycles (1 second in 80/20 mode)Phase sync not lockedAttempting to lock phase sync with other RM4s

High Noise LED – Illuminate is orange when high background electrical noise is detected. This will reduce equipment performance and likely cause missed reads. See the table below.

High Noise LEDHigh Noise time duty cycleFaultNotes
OffNone  
OnOn solidHigh Noise DetectedThis is set to 50 by default but can be changed. Variable 202

All LEDs flashing together

   
All LEDs All LEDs time duty cycleFaultNotes
All 4 LEDs flashing togetherAll LEDs flashing together every 500msMaster module not connectedError communicating with master module or no address received
All 4 LEDs flashing in sequenceEach led flashes one after each other Bootloader mode or no valid firmware programmed

NX-M User interface & LED

NX-M menu

IconDescription
ToolsWhere system reports, electrical noise, system updates, factory reset, RM4 configurations and touch screen settings are performed.  
SessionWhere file setup, matching and lookup operations, and session information management can be performed  
Read setupWhere tag filters, alerts, storing and sending tag information settings are done.  
System setupWhere system operations such as communication, power, system basic configuration, date/time and relays are being set
Reader informationProvides reader software, hardware, OS versions, device name, and conformance details.

Quick overview into the what’s in the sub menus

Turning on Bluetooth

If the Bluetooth has been turned off you can turn it on via the Menu.

To turn on Bluetooth:

Go to Menu > System Setup > Comms > Bluetooth, then enable it using the top right button.

 Clearing the Memory

To perform a complete memory clear (recommended every 6 months):

Go to System Setup > Memory, then click the Erase Memory button.
Note: All tags will be permanently deleted and will NOT be recovered.

Tools and Diagnostics

The tool includes a useful feature called Noise that provides a real-time overview of all readers connected to the NX-M, including any NX-R readers linked through the R-Net.

It shows: Reader ID, S/N of RFM, Noise, Volts, Tune Number, Phase Setting, RFM Version

Noise Graph: If you press on the Noise value, it will open the screen below

It shows: FDX Tag Signal, HDX Tag Signal, Electrical Noise, Live tags per second read

Displaying RM4 information on the NX-M display

Checking noise from the display

To check the background RF noise, navigate to Menu > Tools > Noise, then click on the RM4 noise value.
<10Very Quiet – No reduction to read performance.
10-30Slight Noise – Usually no reduction to read performance.
30-50Little reduction to performance. Might start to 1-5% of reads.
50-70Reduction to performance. Will miss 5-25% of reads.
70-90High reduction to performance. Will miss up to 25- 50% of reads.
90-99Very High reduction to performance. Will miss more than 50% of reads.

Industrial Readers Team

Sean Hampson - Allflex Australia

Sean Hampson

System Installation & Support Technician – Industrial

0416 006 470

Daniel Carson - MSD Allflex Australia

Daniel Carson

System Installation & Support Technician – Industrial

0488 044 018

Luke Godfrey - MSD Allflex Australia

Luke Godfrey

Customer support – After Sales

1300 138 247